The ŠKODA Yeti has been named the UK’s most satisfying car to own in the annual Auto Express Driver Power customer satisfaction survey. The result marks a spectacular hat-trick for the brand, having recorded first place finishes in 2011 and 2012.
The Yeti topped the annual Driver Power chart of 100 cars for the second year in a row with an overall satisfaction rating of 92.65 per cent – the highest recorded in this year’s survey. The influential report is compiled by Auto Express using feedback supplied by car owners across the country. This year, more than 46,000 motorists were asked to rate their car in 10 key categories.
Steve Fowler, Editor-in-Chief of Auto Express, said: “We’ve always liked the Yeti – it’s a former Auto Express Car of the Year – so it’s great to see so many owners agreeing with us. They like its practicality, the tech on board and how easy and enjoyable it is to drive.”
ŠKODA further confirmed its popularity with owners, with three models in the top six for customer satisfaction. The Superb was named Best Family Car by readers, while the Yeti was awarded the Best Compact Family Car.
The Yeti also saw off more expensive rivals in the survey’s in-car technology section. With an approval rating of 89.44%, the five-door crossover was named as the best for ‘In–car tech’, with praise for ŠKODA’s affordable and easy to use infotainment systems.
Build quality was another area where Auto Express readers felt the Yeti couldn’t be bettered. With an approval rating of 96.25%, the Czech-built car outscored rivals costing twice as much.
Practicality scores across the ŠKODA range were equally impressive. Three ŠKODA models featured in the survey’s ‘Practicality’ section, with the Superb being named as the best car for passengers and luggage.
Alasdair Stewart, Brand Director for ŠKODA UK, commented; “We’re delighted that the Yeti has been voted as the most satisfying car to own by Auto Express readers. Customer expectations are higher than ever today, so we’re thrilled that the Yeti – and all the other ŠKODA models that featured so prominently in this year’s survey are hitting the right note with buyers.”
Launched in 2009, the Yeti has won more than 20 industry, media and customer satisfaction awards, including Auto Express Car of the Year (2010), Top Gear Family Car of the Year (2010) and Honest John Car of the Year (2011). The Yeti is produced in Kvasiny, Czech Republic.
